Cisco Introduces Automated Mobility-Management Platform
An extension of Cisco Jasper's IoT platform enables enterprises to automate the connectivity and management of corporate mobile devices, in addition to IoT devices.
May 03, 2017—
When an enterprise has hundreds or thousands of employees with business mobile devices like smartphones or tablets, managing and monitoring the connectivity, data usage, and general operation of those mobile devices can be a challenge that leads to high enterprise mobility costs.
Cisco today announced the availability of a new platform, Control Center for Mobile Enterprise, that automates the management of enterprise mobile services and devices. The solution, which is an extension of the Cisco Jasper Control Center IoT service platform, provides enterprises with faster delivery of services, lower operational costs and predictable telecom bills. Control Center for Mobile Enterprise is directly integrated with service provider networks and systems, enabling real-time usage visibility, automated cost control and enterprise-grade self-serve management of mobile services and assets.
"Management of any connected device consists of common challenges like unpredictable service costs and inefficient management processes, and this is especially true for business mobile phones and tablets," said Marc Austin, Head of Mobile Enterprise Products at Cisco® Jasper. "Cisco Jasper has partnered with over 50 service providers worldwide to enable enterprises to automatically connect and manage their IoT services, and now we are extending the same proven capabilities to business mobile devices."
Enterprises have provided their employees with mobile devices like smartphones and tablets for well over a decade now, yet the management of these devices and services remains largely reactive and manual, with little use of technology and automation. The result is anything from delayed services, surprise telecom charges, high operational and support costs, and a poor employee experience.
For example, adding a travel plan, tracking devices, and allocating costs to the right cost center are manual operational tasks that require employees, IT teams, and employee helpdesk teams to waste an extraordinary amount of time. Mobility management is fraught with such inefficient processes, and enterprises are struggling to reduce their mobility total cost of ownership (TCO).
"In the next two years, business smartphones will grow to over 1 billion subscribers globally," said Jeff Orr, Research Director at ABI Research. "There is an immediate market need for solutions that help enterprises automate device connectivity, usage accounting, and service management, to curtail unnecessary mobility expenses."
Control Center for Mobile Enterprise utilizes Cisco Jasper's years of experience in connecting and managing IoT services to solve these critical challenges facing mobile enterprises today. The platform's deep integration with mobile operator networks and systems delivers unique value to enterprises, including:
Real-time visibility into usage and charges – Typically enterprises don't find out that their employees went over their designated smartphone or tablet data usage limits until 30-60 days after the fact. With Control Center for Mobile Enterprise they know how much data is being consumed by each enterprise device on the platform, and how much it is costing, right this instant. With this complete transparency, enterprises can take action to prevent employees from exceeding their data usage limits before it is too late.
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